Refund policy
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Return & Refund Policy
We want you to be completely happy with your order. If for any reason you’re not satisfied, you can request a return within 14 days of receiving your order.
Return Conditions:
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Items must be unused, unworn, and in their original packaging.
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Proof of purchase is required.
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Sale or clearance items are not eligible for return.
How to Start a Return:
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Email us at support@clothingcasual.com with your order number and reason for return.
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We’ll reply with return instructions and the return address.
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Return postage costs are the responsibility of the buyer unless the item arrived damaged or incorrect.
Refunds:
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Once we receive and inspect the returned item, we’ll issue a refund to your original payment method within 3–5 business days.
Damaged or Incorrect Items:
If your order arrives damaged or incorrect, contact us immediately. We’ll replace or refund it at no extra cost. -